At sms808, your privacy is not just a legal obligation – it is a responsibility we take seriously every day. This policy transparently explains how we collect, use and protect your personal information as a player.
Six key pillars of how sms808 safeguards the security and confidentiality of every player's personal data.
All data transmitted between your device and sms808 servers is protected with 256-bit SSL encryption – the same level of security used by leading banks in Malaysia.
Sms808 does not sell, rent or disclose your personal data to any third party for marketing purposes without your explicit consent.
Players' personal and financial data is stored on protected servers, isolated from general operating systems, with strict access controls and 24-hour monitoring.
Only authorised sms808 staff with legitimate operational needs are permitted to access player personal data. All access is logged and regularly audited.
You have the right to access, correct, delete or transfer your personal data at any time. sms808 processes all data rights requests within 14 working days.
The sms808 Privacy Policy is designed in line with the latest international data protection standards, ensuring we remain at the forefront of best privacy practices for Malaysian players.
Welcome to the sms808 Privacy Policy. This document transparently explains how sms808 ("we", "the platform" or "the company") collects, processes, stores and protects your personal data when you use the sms808.fun website and the official sms808 mobile app.
This Privacy Policy applies to all users of the sms808 platform, including registered players, website visitors and any individual who interacts with our services in any way. By registering an account or using the sms808 platform, you agree that your personal data will be processed in accordance with the terms set out in this policy.
Note: This Privacy Policy should be read together with Terms and Conditions sms808. Both documents together form the basis of the agreement between you and sms808 regarding the use of our platform.
Sms808 is committed to ensuring your privacy is respected and protected at all times. We only collect data that is genuinely necessary to deliver high-quality services to you, and we will never misuse the trust you place in us.
Sms808 collects several categories of personal data depending on how you interact with our platform. The following are the main categories of data collected:
Identity Data:
Financial Data:
Technical & Usage Data:
Important: sms808 does not store credit or debit card information directly. All card transactions are processed by third-party payment processors that comply with PCI-DSS security standards.
Personal data collected by sms808 is used solely for legitimate and necessary purposes in providing quality services to our players. The following are the primary purposes for which data is used:
Sms808 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent.
Sms808 takes a highly cautious approach to sharing players' personal data. We do not sell or rent your data to any party. However, in certain limited situations, your data may be shared with the following parties:
All third parties that receive personal data from sms808 are required to process such data in accordance with our instructions and to comply with data protection standards equal to or higher than those of sms808.
To help you better understand how your personal data moves through the sms808 ecosystem, here is a brief overview of the data flow from registration to daily use:
You provide basic information such as your name, email, phone number and password when creating a sms808 account. This data is encrypted and stored on our secure servers immediately.
When you make your first withdrawal or reach certain limits, sms808 will request identity verification documents. These documents are stored securely and accessed only by authorised compliance personnel.
During deposits or withdrawals, required payment information is shared securely with accredited payment processors via a fully encrypted connection.
Your usage data and gaming activity are analysed in aggregate to improve the platform, detect fraud and deliver a better experience for all players.
Sms808 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and deliver more relevant content. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and security. | Session only |
| Performance Cookies | Collect information on how users interact with the platform for improvement purposes. | 30 days |
| Functional Cookies | Remember user preferences such as language, display settings and other preferences. | 90 days |
| Analytics Cookies | Help us understand platform usage patterns on an aggregated and anonymised basis. | 12 months |
You can control and manage cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the sms808 platform. For more information on managing cookies in popular browsers, refer to your browser's official documentation.
As a sms808 player, you have certain rights regarding your personal data. sms808 is committed to fully respecting and facilitating the exercise of these rights:
| Player Rights | Description | Availability |
|---|---|---|
| Right to Access | Request a copy of all personal data we hold about you. | Available |
| Right to Rectification | Request correction of inaccurate or incomplete data. | Available |
| Right to Erasure | Request deletion of your personal data, subject to legal requirements. | Available |
| Right to Restriction | Request restriction of your data processing under certain circumstances. | Available |
| Right to Portability | Receive your data in a machine-readable format for portability. | Available |
| Right to Object to Marketing | Object to the use of your data for marketing communications at any time. | Available |
| Right to Withdraw Consent | Withdraw consent for data processing that relies on your consent. | Subject to Terms |
To exercise any of the above rights, please contact the sms808 customer support team via live chat on the platform. We will process your request within 14 working days from the date of receipt. In complex cases, this period may be extended by up to 30 business days with prior notice to you.
Please Note: Some data may not be fully deleted where there is a legal obligation to retain it – for example, financial transaction records required for AML compliance purposes must be kept for a minimum of 5 years.
The security of your personal data is sms808's top priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:
Data Retention Period: sms808 only retains your personal data for as long as necessary for the stated purposes or as required by law. Generally, active account data is retained for the duration your account remains active, while financial transaction records are kept for a minimum of 5 years to meet AML compliance requirements. Once the retention period expires, your data will be securely deleted or anonymised.
In the Event of a Data Breach: If sms808 detects any data breach that may affect your rights and freedoms, we will notify you within 72 hours of detecting the incident, in line with international best practices.
Sms808 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material amendments will be communicated to you via a prominent notice on the platform or by email to your registered address at least 7 days before the changes take effect.
Continued use of the sms808 platform after the effective date of any amendment constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.
For any inquiries, concerns or requests regarding this Privacy Policy and your personal data, please contact the sms808 Data Privacy Officer through the following channels:
Customer Support: Live chat is available on the sms808 platform 24 hours a day, 7 days a week. You may also reach us by email at [email protected] for privacy-specific inquiries. All privacy requests will be responded to within 3 business days.
If you believe that sms808 is not processing your personal data in a manner that complies with this policy, you have the right to submit a complaint directly to us. We are committed to investigating every complaint seriously and transparently.
Your data is protected, your privacy is respected. Register a sms808 account today and enjoy a safe, fair and exciting online casino experience with over 1,000 games to choose from.